1 - Understanding and Avoiding E&O Claims in an Independent Insurance Agency

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2 - E&O Risk Management: Agency E&O Exposures and Defenses

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3 - E&O Risk Management: Understanding Risk Mitigation and E&O Claims

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4 - Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals

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5 - Ethics - Creating a Winning Culture in the Agency

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6 - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts

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7 - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions

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8 - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages

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9 - Studies in Ethics - A Hippocratic Oath for Insurance Professionals

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10 - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy

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